Before you start
Diana had just arrived from Colombia when she left her review. She highlights the support for starting life in Australia and recommends Maru.
- Source
- Featured person
- Diana Ortiz

Having someone to ask when you arrive
Diana Ortiz’s review is brief and direct: she had just arrived from Colombia and wanted to highlight the support she received as she began life in Australia. Her message mentions Maru and makes clear what she valued then: having help at the start. That is the starting point for her story and these ideas for organising the first few days.
“I have just arrived from Colombia, the best support to start my life in Australia”
Diana Ortiz · Google · Translated quotation
Story adapted from a Google review. The practical ideas below are additional guidance from the editorial team.
See this office’s reviews on Google ↗
A first week with clear priorities
When everything is new, separating urgent matters from those that can wait helps organise your questions. This editorial checklist is designed to help you prepare for arrival.
- Arrange your first journey.
Save your accommodation address, arrival instructions and an alternative transport option. Keep the details available even without an internet connection.
- Find your everyday essentials.
Locate transport, a supermarket and the places you will need to visit. Check the time of your first appointment or welcome meeting if confirmed.
- Prepare a short list.
Collect questions as they arise and agree how to contact your guide. You can group them by accommodation, studies and daily life.
Resources to keep preparing your experience
Review the arrival stages and note what you need to ask.
- Explore frequently asked questions →
- Prepare the stages of your experience →
- Arrange a consultation with your guide →